Please read these Terms & Conditions carefully before using the 12bet platform. All important information regarding accounts, betting, payments, and bonuses is provided here.
A quick summary of the most important points in 12bet's Terms & Conditions.
Users must be at least 18 years old to register an account with 12bet. Each individual may only create one account. Registration with accurate information is mandatory.
Fast deposits are available via bKash, Nagad, and Rocket. Withdrawals are typically processed within 1–3 business days. Transaction limits apply to each payment.
All promotions, including the Welcome Bonus, come with specific wagering requirements. Bonus funds may be forfeited if not used in accordance with the rules. Full terms are available on the promotions page.
The KYC process requires submission of a national ID card or passport. Withdrawals may be put on hold if the account is not verified. Your information is kept fully secure at all times.
Once a bet is confirmed, it cannot be cancelled. If a match is postponed or cancelled, bets will be settled in accordance with the applicable rules. Accounts may be suspended in cases of fraudulent activity.
12bet places responsible gaming at the top of its priorities. Users can set their own betting limits and make use of self-exclusion options. Access is strictly prohibited for anyone under 18 years of age.
The 12bet Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and the 12bet platform. By creating an account or using the platform, you are deemed to have fully accepted these Terms & Conditions.
Definitions of key terms used in these Terms & Conditions are provided below:
Opening an account with 12bet is completely free. Accurate and truthful information is required to complete the registration process. Creating an account using false or someone else's information is strictly prohibited and may result in permanent account closure.
Each individual may only operate one 12bet account. Creating multiple accounts is a violation of our Terms & Conditions. If such activity is detected, all accounts will be closed and all balances may be forfeited.
Do not share your login credentials with anyone to keep your account secure. Report any unauthorized access to your account to 12bet Support immediately.
12bet is a responsible betting platform. Users must be at least 18 years of age to participate. Anyone under 18 who opens an account or places a bet on 12bet is in direct violation of these Terms & Conditions.
12bet accepts the following documents for age verification:
Withdrawal requests will not be processed until verification is complete. 12bet reserves the right to re-verify a member's age at any time.
Depositing at 12bet is quick and secure. Use Bangladesh's popular mobile banking services to top up your wallet in minutes.
Deposits are usually credited to your account instantly. If there is a delay due to technical reasons, it will be resolved within 24 hours. Please ensure your account details are correct when making a deposit. 12bet is not responsible for deposits lost due to incorrect information.
Withdrawing your winnings on 12bet is simple and secure. Before submitting a withdrawal request, please ensure your KYC verification is complete.
12bet may reject or delay a withdrawal request in the following circumstances:
If you experience any issues with a withdrawal, please contact our support team immediately.
The following terms and conditions apply to all bets placed on 12bet. Once a bet is confirmed, it is considered final and cannot be cancelled.
If any match or event is cancelled, abandoned, or suspended, 12bet follows the policies outlined below:
12bet regularly offers attractive bonuses and promotions for its members. All bonuses and promotions are subject to specific terms and conditions.
New members are eligible for 12bet's welcome bonus on their first deposit. Full terms and conditions for the welcome bonus are available on the relevant promotion page. Please read all terms carefully before claiming any bonus.
12bet reserves the right to modify, suspend, or cancel any bonus offer at any time. Members will be given as much advance notice as possible regarding any changes to bonuses.
12bet is committed to maintaining a fair and secure betting environment. The following activities are strictly prohibited and may result in permanent account closure:
12bet reserves the right to temporarily suspend or permanently close a member's account in the following circumstances:
Members who wish to close their account can contact the support team directly. It is strongly recommended to withdraw any remaining balance before proceeding with account closure.
As part of responsible gaming, 12bet also offers a self-exclusion feature. Opening a new account during a self-exclusion period is strictly prohibited.
12bet takes the protection of your personal data extremely seriously. The collection, use, and safeguarding of your data are all handled in accordance with our Privacy Policy.
12bet never sells your personal information to third parties. However, we may be required to share data under legal obligations or at the request of regulatory authorities. For more details, please visit our Privacy Policy View page.
12bet believes betting is a form of entertainment, not a source of income. We encourage all our members to bet responsibly.
12bet has strict measures in place to prevent underage gambling, addiction, and irresponsible betting. Our Responsible Gaming team is always here to support you.
12bet reserves the right to modify, amend, or update these Terms & Conditions at any time. Members will be notified of significant changes via their registered email or through a platform notification.
Continuing to use the platform after any changes have been made will be considered your acceptance of the updated terms. We therefore recommend visiting this page regularly.
If you have any questions or complaints regarding the Terms & Conditions, please contact our support team:
Done reading the terms? Open your account safely now and enjoy the best betting experience in Bangladesh.